Schedules & Cancellation Policies

GROUP LESSONS

View Nov. – Dec. Group Lesson Schedule

Cancellation Policy:

• We have a 2-hour cancellation policy for Group Lessons. If you need to cancel a lesson for any reason, give us 2-hours’ notice, and you will not be charged for that lesson.
• If you call and the front desk staff is unable to answer the phone, please leave a detailed voicemail with your name, your student(s) name, the date and the time of the lesson that you would like to cancel.
• If you cancel with less than 2 hours’ notice, you will be charged a $5.00 fee to reschedule the class. Because your student is occupying a spot in our classes, we cannot cancel classes within 2 hours of the lesson without a fee.
• Failure to cancel or show up for a student’s class will forfeit the lesson for the missed class.

PRIVATE LESSONS 

Cancellation Policy:

• Cancellation policies vary by instructor.

ADULT, PARENT/TOT LESSONS

View Nov. – Dec. 2024 Parent Tot Schedule

View Nov. – Dec. 2024 Adult Lesson Schedule

Cancellation Policy:

• We are now allowing a 2 hour cancellation policy for all Group Lessons.  If you need to cancel a lesson for any reason, give us 2 hours notice (for Saturday 8:00 AM and 8:30 AM classes, 1 hour notice is required), and you will not be charged for that lesson.
• If you call and the front desk staff is unable to answer the phone, please leave a detailed voicemail with your name, your student(s) name, the date and time of the lesson that you would like to cancel.
• If you cancel less than 2 hours notice, you will be charged a $5.00 fee to reschedule the class.
• Failure to cancel or show up for a student’s class will forfeit the lesson for the missed class.
• Any credit for cancelled lessons  must be used within the current session.
• You must call to schedule any makeup lessons (swimmers will not be registered on the spot; prior notice must be given).