Schedules & Cancellation Policy

GROUP LESSONS

View Summer 2017 Group Lesson Schedule

View Fall 2017 Group Lesson Schedule

Cancellation Policy:

  • We have a 2-hour cancellation policy for Group Lessons. If you need to cancel a lesson for any reason, give us 2-hours’ notice, and you will not be charged for that lesson.
  • If you call and the front desk staff is unable to answer the phone, please leave a detailed voicemail with your name, your student(s) name, the date and the time of the lesson that you would like to cancel.
  • If you cancel with less than 2 hours’ notice, you will be charged a $5.00 fee to reschedule the class. Because your student is occupying a spot in our classes, we cannot cancel classes within 2 hours of the lesson without a fee.
  • Failure to cancel or show up for a student’s class will forfeit the lesson for the missed class.

 

PRIVATE LESSONS 

Cancellation Policy:

  • Cancellation policies vary by instructor.

 

VIDEO ANALYSIS PRIVATE LESSONS

View Video Analysis Private Lesson Schedule

Cancellation Policy:

  • Lessons can be cancelled and rescheduled at no charge with 24-hours advance notice.
  • Cancellations day-of must be received no later than 9 AM to receive ½ credit for the cancelled lesson.
  • You must call the front desk at (630) 692-1500 x101 to cancel a scheduled lesson.
  • If the front desk is busy, you MUST leave a voicemail to document your cancellation.
  • If your preferred reschedule time is taken, you may be placed on a waitlist for that time slot, which are filled on a first come, first served basis.

 

ADULT & PARENT/TOT LESSONS 

View Summer 2017 Parent Tot Schedule

View Summer 2017 Adult Schedule

View Fall 2017 Parent Tot Schedule

View Fall 2017 Adult Schedule

View Fall 2017 Water Aerobics

Cancellation Policy:

  • Because our Adult and Parent/Tot programs are built on a cumulative curriculum, we do not provide for cancellation of these lessons. Please check the schedule to see if a make-up session is provided.
  • Make-up classes differ by session. See our current class schedules to see if make-up classes are offered for your session.